Customer Support Assistant
We answer queries from your customers, solve their problems and keep them happy for you.
Hire a Customer Support Assistant for:
Phone & Chat Support
Ticket Management
Instant Messaging
Help Desk
Your customers are important to us. If your customers need you, they can call us - expand your customer service solutions with our virtual assistants who are trained to give prompt support through live chat, email, or calls. Whatever may be your business, we can handle multiple channels for sales or customer service so that your customers see you as ever-responsive and customer-centric.
Call Services
A highly specialized answering machine doesn't exist, but our team is a close alternative for anyone with a busy schedule. We offer inbound answering services, transcribe voicemails, take messages as well as make feedback/survey calls for you.
Email and Chat Support
Sort, tag, flag your inbox and receive a daily email summary that to reminds you whom to respond, when and where your next meeting is and what your prioritized agenda is. We customize canned responses for email and chat support and keep track of customer satisfaction. 79% of consumers say they prefer chatting with real people and that’s who we provide you, regardless of your time zone.
Getting Started
Book Consultation
Fill in your details about your requirement on our website form
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Requirement Analysis
We contact you to understand your requirements better. We analyse and finalise the scope of work, deliverables, engagement model & performance indicators.
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Pricing & Contracting
We present our proposal. Post approval sign Workorder, NDAs, SLAs as needed.
You make the payment.
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Project Execution
We start taking calls for you.
We introduce the project team and they send you regular updates on your project status.
We assign an Account Manager to ensure your engagement is on track.